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KDD
1997
ACM
142views Data Mining» more  KDD 1997»
13 years 11 months ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
GECCO
2007
Springer
195views Optimization» more  GECCO 2007»
13 years 11 months ago
Diverse committees vote for dependable profits
Stock selection for hedge fund portfolios is a challenging problem for Genetic Programming (GP) because the markets (the environment in which the GP solution must survive) are dyn...
Wei Yan, Christopher D. Clack
CEC
2009
IEEE
14 years 1 months ago
Evolutionary market agents and heterogeneous service providers: Achieving desired resource allocations
Abstract—In future massively distributed service-based computational systems, resources will span many locations, organisations and platforms. In such systems, the ability to all...
Peter R. Lewis, Paul Marrow, Xin Yao
HICSS
2000
IEEE
118views Biometrics» more  HICSS 2000»
13 years 11 months ago
Analyzing Information Intermediaries in Electronic Brokerage
In the past, full-service stock brokerage firms had a strategic advantage over discount brokers because of the control full-service brokers had over the information provided to th...
Robert J. Kauffman, Mani R. Subramani, Charles A. ...
IEEEICCI
2002
IEEE
14 years 1 days ago
Mining Fuzzy Rules in A Donor Database for Direct Marketing by a Charitable Organization
Given a donor database by a charitable organization in Hong Kong, we propose to use a new data mining technique to discover fuzzy rules for direct marketing. The discovered fuzzy ...
Keith C. C. Chan, Wai-Ho Au, Berry Choi