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SIGDOC
1997
ACM
14 years 18 days ago
Usability Studies of WWW Sites: Heuristic Evaluation vs. Laboratory Testing
This paper describes the strengths and weaknesses of two usability assessment methods frequently applied to web sites. It uses case histories of WWW usability studies conducted by...
Laurie Kantner, Stephanie Rosenbaum
WWW
2010
ACM
14 years 3 months ago
Exploring searcher interactions for distinguishing types of commercial intent
An improved understanding of the relationship between search intent, result quality, and searcher behavior is crucial for improving the effectiveness of web search. While recent p...
Qi Guo, Eugene Agichtein
LREC
2008
137views Education» more  LREC 2008»
13 years 9 months ago
Task-Based Evaluation of Meeting Browsers: from Task Elicitation to User Behavior Analysis
This paper presents recent results of the application of the task-based Browser Evaluation Test (BET) to meeting browsers, that is, interfaces to multimodal databases of meeting r...
Andrei Popescu-Belis, Mike Flynn, Pierre Wellner, ...
WWW
2001
ACM
14 years 9 months ago
Clustering user queries of a search engine
In order to increase retrieval precision, some new search engines provide manually verified answers to Frequently Asked Queries (FAQs). An underlying task is the identification of...
Ji-Rong Wen, Jian-Yun Nie, HongJiang Zhang
WWW
2011
ACM
13 years 3 months ago
Addressing people's information needs directly in a web search result page
Web search engines have historically focused on connecting people with information resources. For example, if a person wanted to know when their flight to Hyderabad was leaving, a...
Lydia B. Chilton, Jaime Teevan