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CHI
2007
ACM
14 years 8 months ago
A study of out-of-turn interaction in menu-based, IVR, voicemail systems
We present the first user study of out-of-turn interaction in menu-based, interactive voice-response systems. Out-ofturn interaction is a technique which empowers the user (unable...
Saverio Perugini, Taylor J. Anderson, William F. M...
DEBU
2010
99views more  DEBU 2010»
13 years 8 months ago
Search-As-You-Type: Opportunities and Challenges
Traditional information systems return answers after a user submits a complete query. Users often feel "left in the dark" when they have limited knowledge about the unde...
Chen Li, Guoliang Li
LISA
2000
13 years 9 months ago
Pelendur: Steward of the Sysadmin
Here we describe Pelendur, a system for the management of common system operation tasks. Specifically, Pelendur focuses on the management of user accounts and related information ...
Matt Curtin, Sandy Farrar, Tami King
INTERACT
2003
13 years 9 months ago
Improving Usability of E-Commerce Sites by Tracking Eye Movements
: Usability evaluation techniques such as user-observations, cognitive walkthroughs, or heuristic evaluations can be applied to evaluate the usability of multimedia interfaces of c...
Ekaterini Tzanidou
COR
2006
72views more  COR 2006»
13 years 8 months ago
Numerical studies on a paradox for non-cooperative static load balancing in distributed computer systems
Numerical examples of a Braess-like paradox in which adding capacity to a distributed computer system may degrade the performance of all users in the system have been reported. Un...
Said Fathy El-Zoghdy, Hisao Kameda, Jie Li