Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
This paper describes MARI (Multi-Attribute Resource Intermediary), a project which proposes to improve online marketplaces, specifically those that involve the buying and selling ...
A comprehensive treatment of network security. Topics include remote access security, DMZ, firewalls, VPNs, PKI architecture, X.509 Public key infrastructure, web security, S-HTTP,...
RSA is the most popular public-key cryptosystem on the Web today but long-term trends such as the proliferation of smaller, simpler devices and increasing security needs will make...
Vipul Gupta, Douglas Stebila, Sheueling Chang Shan...