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HICSS
2003
IEEE
130views Biometrics» more  HICSS 2003»
14 years 25 days ago
An Integrative Implementation Framework for Electronic Customer Relationship Management: Revisiting the General Principles of Us
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
Jerry Fjermestad, Nicholas C. Romano Jr.
HICSS
2003
IEEE
180views Biometrics» more  HICSS 2003»
14 years 25 days ago
Impact of Electronic Commerce Customer Relationship Management on Corporate Success - Results from an Empirical Investigation
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
Nils Madeja, Detlef Schoder
SIGECOM
2000
ACM
132views ECommerce» more  SIGECOM 2000»
13 years 11 months ago
Design and implementation of an agent-based intermediary infrastructure for electronic markets
This paper describes MARI (Multi-Attribute Resource Intermediary), a project which proposes to improve online marketplaces, specifically those that involve the buying and selling ...
Gaurav Tewari, Pattie Maes

Lecture Notes
404views
15 years 5 months ago
Network Security
A comprehensive treatment of network security. Topics include remote access security, DMZ, firewalls, VPNs, PKI architecture, X.509 Public key infrastructure, web security, S-HTTP,...
Raj Jain
WWW
2004
ACM
14 years 8 months ago
Integrating elliptic curve cryptography into the web's security infrastructure
RSA is the most popular public-key cryptosystem on the Web today but long-term trends such as the proliferation of smaller, simpler devices and increasing security needs will make...
Vipul Gupta, Douglas Stebila, Sheueling Chang Shan...