Helpdesk databases are used to store past interactions between customers and companies to improve customer service quality. One common scenario of using helpdesk database is to fi...
Shenghuo Zhu, Tao Li, Zhiyuan Chen, Dingding Wang,...
Social annotation via so-called collaborative tagging describes the process by which many users add metadata in the form of unstructured keywords to shared content. In this paper,...
This paper employs the network perspective to study patterns and structures of intraorganizational learning networks. The theoretical background draws from cognitive theories, the...
■ Is morphology a discrete and independent element of lexical structure or does it simply reflect a fine-tuning of the system to the statistical correlation that exists among or...
Technological developments now allow community groups, clubs, and even ordinary individuals to create their own, publicly accessible online digital multi-media collections. Howeve...