Investigations of software development practices, processes, and techniques frequently report separately on the costs and benefits of a phenomenon under study, but rarely adequate...
We investigate the temporal implications of information technology by examining its use in the work practices of physicians and nurses in an emergency department. We conceptualize...
Despite parallels between the structure of poetry composition tasks and design tasks, there appears to be no previous research exploring the consequences of these correspondences ...
System administrators are end-users too. And as end-users, they develop tools, create web pages, write command-line scripts, use spreadsheets, and repurpose existing tools. In sho...
Eser Kandogan, Paul P. Maglio, Eben M. Haber, John...
Information triage is the process of sorting through relevant materials, and organizing them to meet the needs of the task at hand. It is a practice that has become increasingly c...