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CHI
2007
ACM
14 years 9 months ago
Patterns of empathy in online communication
This article presents an investigation of empathy within an online community for older people (SeniorNet). Qualitative content analysis of 400 messages from a discussion board abo...
Ulrike Pfeil, Panayiotis Zaphiris
CHI
2005
ACM
14 years 9 months ago
Testing the media equation with children
Designers of children's technology are often more interested in user motivation than those who design systems for adults. Since children's technology often has aims such...
Sonia Chiasson, Carl Gutwin
CHI
2004
ACM
14 years 9 months ago
IM here: public instant messaging on large, shared displays for workgroup interactions
Instant messaging (IM) in the workplace has proven to be a valuable tool for facilitating informal communication. Its benefits, however, are generally limited to times when users ...
Elaine M. Huang, Daniel M. Russell, Alison E. Sue
CHI
2002
ACM
14 years 9 months ago
Mental models of robotic assistants
In the future, interactive robots will perform many helpful tasks. In 5 studies, we developed techniques for measuring the richness and content of people's mental models of a...
Sara B. Kiesler, Jennifer Goetz
PERCOM
2007
ACM
14 years 8 months ago
BlueTorrent: Cooperative content sharing for Bluetooth users
People wish to enjoy their everyday lives in various ways, among which entertainment plays a major role. In order to improve lifestyle with more ready access to entertainment cont...
Sewook Jung, Uichin Lee, Alexander Chang, Dae-Ki C...