Collaborative tagging systems, or folksonomies, have the potential of becoming technological infrastructure to support knowledge management activities in an organization or a soci...
This contribution presents a knowledge-based model of the agents’ mutual awareness (social knowledge) and justifies its role in various classes of applications of the concept of...
Knowledge workers expend considerable effort managing fragmentation, characterized by constant switching among digital artifacts, when executing work activities. Activitycentric c...
Aruna D. Balakrishnan, Tara Matthews, Thomas P. Mo...
While storytelling has long been recognized as an important part of effective knowledge management in organizations, knowledge management technologies have generally not distingui...
Reputation forms an important part of how we come to trust people in face-to-face interactions, and thus situations involving trust online have come to realize that reputation is ...