In this paper we suggest a QA pilot task, dubbed QolA, whose joint rationale is allow for collaboration among systems, increase multilinguality and multicollection use, and investi...
We present an algorithm for automatic testing of distributed programs, such as Unix processes with inter-process communication and Web services. Specifically, we assume that a prog...
With the evolving availability of wireless communication servicesand of affordable mobile devices such as notebooks or Personal Digital Assistants, mobile computing is becoming wid...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Problem localization is a critical part of providing crucial system management capabilities to modern distributed environments. One key open challenge is for problem localization ...
Rui Zhang, Bruno C. d. S. Oliveira, Alan Bivens, S...