: With the advent of Optical Networks, an important opportunity for the application of Telecommunication Management Network (TMN) framework emerges. At present, most such networks ...
Abilio Carvalho, Fausto de Carvalho, George Pavlou
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Femto cells are a cost-effective means of providing ubiquitous connectivity in future broadband wireless networks. While their primary purpose has been to improve coverage in curr...
Abstract. Managing bibliographic data is a requirement for many researchers, and in the group setting within which the majority of research takes place, the managing and sharing of...
Software product line engineering provides a systematic approach for the reuse of software assets in the production of similar software systems. For such it employs different varia...