This paper demonstrates that work in digital enterprises—like work in conventional enterprises— can be carried out effectively by autonomous agents, subject to a regulatory r...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
Collaborative interactions with many existing digital tabletop systems lack the fluidity of collaborating around a table using traditional media. This paper presents a critical ana...
Workflow management systems require advanced transaction support to cope with their inherently long-running processes. The recent trend to distribute workflow executions requires ...
Jochem Vonk, Paul W. P. J. Grefen, Erik Boertjes, ...
This paper comes back to the problem of coordination of cooperative activities with a Workflow management system. First, we describe the differences that we have noted between busi...