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WSC
2007
13 years 10 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
AAAI
2006
13 years 9 months ago
Characterizing Data Complexity for Conjunctive Query Answering in Expressive Description Logics
Description Logics (DLs) are the formal foundations of the standard web ontology languages OWL-DL and OWL-Lite. In the Semantic Web and other domains, ontologies are increasingly ...
Magdalena Ortiz, Diego Calvanese, Thomas Eiter
IJMMS
2007
166views more  IJMMS 2007»
13 years 7 months ago
Visualization of large networks with min-cut plots, A-plots and R-MAT
What does a ‘normal’ computer (or social) network look like? How can we spot ‘abnormal’ sub-networks in the Internet, or web graph? The answer to such questions is vital f...
Deepayan Chakrabarti, Christos Faloutsos, Yiping Z...
JAIR
2012
254views Hardware» more  JAIR 2012»
11 years 10 months ago
Completeness Guarantees for Incomplete Ontology Reasoners: Theory and Practice
To achieve scalability of query answering, the developers of Semantic Web applications are often forced to use incomplete OWL 2 reasoners, which fail to derive all answers for at ...
Bernardo Cuenca Grau, Boris Motik, Giorgos Stoilos...
SAC
2004
ACM
14 years 29 days ago
GD-GhOST: a goal-oriented self-tuning caching algorithm
A popular solution to internet performance problems is the widespread caching of data. Many caching algorithms have been proposed in the literature, most attempting to optimize fo...
Ganesh Santhanakrishnan, Ahmed Amer, Panos K. Chry...