In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Description Logics (DLs) are the formal foundations of the standard web ontology languages OWL-DL and OWL-Lite. In the Semantic Web and other domains, ontologies are increasingly ...
What does a ‘normal’ computer (or social) network look like? How can we spot ‘abnormal’ sub-networks in the Internet, or web graph? The answer to such questions is vital f...
To achieve scalability of query answering, the developers of Semantic Web applications are often forced to use incomplete OWL 2 reasoners, which fail to derive all answers for at ...
Bernardo Cuenca Grau, Boris Motik, Giorgos Stoilos...
A popular solution to internet performance problems is the widespread caching of data. Many caching algorithms have been proposed in the literature, most attempting to optimize fo...
Ganesh Santhanakrishnan, Ahmed Amer, Panos K. Chry...