It has been claimed that the discovery of association rules is well-suited for applications of market basket analysis to reveal regularities in the purchase behaviour of customers...
Tom Brijs, Gilbert Swinnen, Koen Vanhoof, Geert We...
As a software system evolves to accommodate new features and repair bugs, changes are needed. Software components are interdependent, changes made to one component can require cha...
Community Bar (CB) is groupware supporting informal awareness and casual interaction. CB's design was derived from three sources: prior empirical research findings concerning...
This paper addresses personal E-mail filtering by casting it in the framework of text classification. Modeled as semi-structured documents, Email messages consist of a set of field...
As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...