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» Framework for business process redesign
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CAISE
2009
Springer
14 years 5 months ago
A Conceptual Framework for Business Process Redesign
George Koliadis, Aditya K. Ghose
WETICE
1995
IEEE
14 years 2 months ago
Framework for business process redesign
Wil M. P. van der Aalst, Kees M. van Hee
BPM
2006
Springer
128views Business» more  BPM 2006»
14 years 2 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
BPM
2000
Springer
106views Business» more  BPM 2000»
14 years 3 months ago
Using Formal Analysis Techniques in Business Process Redesign
Formal analysis techniques can deliver important support during business process redesign efforts. This chapter points out the (potential) contribution of these formal analysis tec...
Kees M. van Hee, Hajo A. Reijers