Business Process Management is considered an essential strategy to create and maintain competitive advantage by streamlining and monitoring corporate processes. While the identific...
Multi-Agent Systems (MAS) have become increasingly mature, but this maturity does not make the traditional Object Oriented (OO) approaches obsolete. On the contrary, building MAS i...
Flexible workflow systems are needed for processes that need consistency as well as flexibility (e.g., personalized client interactions). A methodology for designing flexible serv...
The article focuses on a problem software companies often face: the need to choose a software quality model that, besides being auditable, ensures the connection of quality goals ...
Jos J. M. Trienekens, Rob J. Kusters, Katalin Ball...
Many companies have adopted Process-aware Information Systems (PAIS) to support their business processes in some form. On the one hand these systems typically log events (e.g., in ...