This paper describes the development of reliable and valid scales for assessing the strategic potential of IT-enabled resources. Following to the resource-based view of the firm (...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
We discuss a rigorous unifying framework for both planning and replanning, extending an existing logic-based approach to resource-based planning. The primitive concepts in this Ac...
Roman van der Krogt, Mathijs de Weerdt, Cees Witte...