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» From Perceptual Categories to Concepts: What Develops
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CSCW
2004
ACM
14 years 2 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
SIGIR
2010
ACM
14 years 21 days ago
Query similarity by projecting the query-flow graph
Defining a measure of similarity between queries is an interesting and difficult problem. A reliable query-similarity measure can be used in a variety of applications such as que...
Ilaria Bordino, Carlos Castillo, Debora Donato, Ar...
ATAL
2008
Springer
13 years 10 months ago
Structure in threes: modelling organization-oriented software architectures built upon multi-agent systems
Software systems are subject to increasing complexity and in need of efficient structuring. Multi-agent system research has come up with approaches for an organization-oriented co...
Matthias Wester-Ebbinghaus, Daniel Moldt
CADE
2005
Springer
14 years 9 months ago
Privacy-Sensitive Information Flow with JML
In today's society, people have very little control over what kinds of personal data are collected and stored by various agencies in both the private and public sectors. We de...
Guillaume Dufay, Amy P. Felty, Stan Matwin
ELPUB
2006
ACM
14 years 2 months ago
Using a Walk Ontology for Capturing Language Independent Navigation Instructions
Walking is becoming increasingly popular as a leisure activity across Europe. Outdoor equipment has modernized, gained flexibility and lost weight. GPS devices are gaining popular...
Bert Paepen, Jan Engelen