Few users of computer applications seek help from the documentation. This paper reports the results of an empirical study of why this is so and examines how, in real work, users s...
Group awareness has become important in improving the usability of real-time, distributed, collaborative writing systems. However, the current set of implemented awareness mechani...
General-purpose operating systems provide a rich computing environment both to the user and the attacker. The declining cost of hardware and the growing security concerns of softw...
Eric Bryant, James P. Early, Rajeev Gopalakrishna,...
This paper offers a solution to the mode problem in computer sketch/notetaking programs. Conventionally, the user must specify the intended "draw" or "command"...
Our engagement with consumer products diminishes gradually over the last decades, which causes considerable usability problems. To dissolve these problems, the designer's emph...