As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
We believe this paper is the first extensive user-study of whitelisting email addresses. While whitelists are common in social networking and instant messaging (e.g., buddylists),...
SDL is currently gaining interest as a system level specification language for HW/SW codesign. Automated synthesis of SDL in hardware so far had problems with its efficiency. The ...
Oliver Bringmann, Wolfgang Rosenstiel, Annette Mut...
Continuous or high-speed manufacturing equipment is an integral part of the food and beverage, pharmaceutical, and consumer products industries. For many years, these industries h...
Andrew J. Siprelle, Richard A. Phelps, M. Michelle...
Due to limited energy capacity of batteries, the function lifetime of sensor networks in general is longer than the operational lifetime of single nodes. Therefore, to keep the ne...