Personalization is a phenomenon that intrigues and confuses. Personalized offerings promise customer attention, loyalty and safe haven against commoditization. However, these prom...
In this paper we describe how we moved from ethnographic study to design and testing of a Mixed Reality (MR) system, supporting collaborative troubleshooting of office copiers and...
Governments have developed policies and strategies which are designed to assist SMEs to become eenabled. It is not clear what impact these strategies have on SMEs. There is some e...
The Much advancement has lately occurred in eCommerce systems’ interfaces. Product specifications listings combined with pictures is no longer considered the benchmark for eComm...
We report on our experiences from two commercial projects conducted under a new form of contract that supports agile development and encourages efficient collaboration between cus...