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CORR
2008
Springer
123views Education» more  CORR 2008»
13 years 9 months ago
Optimizing Web Sites for Customer Retention
With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...
Michael Hahsler
ENTCS
2008
64views more  ENTCS 2008»
13 years 9 months ago
General Refinement, Part Two: Flexible Refinement
In the previous, companion, paper [13] to this paper we introduced our general model of refinement, discussed ideas around determinism and interfaces that the general definition r...
Steve Reeves, David Streader
WISE
2007
Springer
14 years 3 months ago
How Do Users Express Goals on the Web? - An Exploration of Intentional Structures in Web Search
Many activities on the web are driven by high-level goals of users, such as “plan a trip” or “buy some product”. In this paper, we are interested in exploring the role and ...
Markus Strohmaier, Mathias Lux, Michael Granitzer,...
WSDM
2009
ACM
163views Data Mining» more  WSDM 2009»
14 years 4 months ago
Tagging with Queries: How and Why?
Web search queries capture the information need of search engine users. Search engines store these queries in their logs and analyze them to guide their search results. In this wo...
Ioannis Antonellis, Hector Garcia-Molina, Jawed Ka...
CSIE
2009
IEEE
14 years 4 months ago
How Emergent Self Organizing Maps Can Help Counter Domestic Violence
Topographic maps are an appealing exploratory instrument for discovering new knowledge from databases. During the past years, new types of Self Organizing Maps (SOM) were introduc...
Jonas Poelmans, Paul Elzinga, Stijn Viaene, Marc M...