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PVLDB
2008
137views more  PVLDB 2008»
13 years 7 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
DAC
2000
ACM
14 years 8 months ago
COSY communication IP's
The Esprit/OMI-COSY project defines transaction-levels to set-up the exchange of IP's in separating function from architecture and body-behavior from proprietary interfaces. ...
Erwin A. de Kock, Frédéric Pé...
SC
2009
ACM
14 years 2 months ago
Building the PolarGrid portal using web 2.0 and OpenSocial
Science requires collaboration. In this paper, we investigate the feasibility of coupling current social networking techniques to science gateways to provide a scientific collabor...
Zhenhua Guo, Raminderjeet Singh, Marlon E. Pierce
IROS
2007
IEEE
126views Robotics» more  IROS 2007»
14 years 2 months ago
A graph theoretic approach to optimal target tracking for mobile robot teams
Abstract— In this paper, we present an optimization framework for target tracking with mobile robot teams. The target tracking problem is modeled as a generic semidefinite progr...
Jason C. Derenick, John R. Spletzer, M. Ani Hsieh
ESORICS
2007
Springer
14 years 2 months ago
SilentKnock: Practical, Provably Undetectable Authentication
Port knocking is a technique first introduced in the blackhat and trade literature to prevent attackers from discovering and exploiting potentially vulnerable services on a networ...
Eugene Y. Vasserman, Nicholas Hopper, John Laxson,...