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BMCBI
2011
13 years 2 months ago
Investigating the effect of paralogs on microarray gene-set analysis
Background: In order to interpret the results obtained from a microarray experiment, researchers often shift focus from analysis of individual differentially expressed genes to an...
Andre J. Faure, Cathal Seoighe, Nicola J. Mulder
CCS
2008
ACM
13 years 9 months ago
BootJacker: compromising computers using forced restarts
BootJacker is a proof-of-concept attack tool which demonstrates that authentication mechanisms employed by an operating system can be bypassed by obtaining physical access and sim...
Ellick Chan, Jeffrey C. Carlyle, Francis M. David,...
XPU
2010
Springer
13 years 5 months ago
Put It to the Test: Using Lightweight Experiments to Improve Team Processes
Experimentation is one way to gain insight into how processes perform for a team, but industry teams rarely do experiments, fearing that such educational excursions will incur extr...
Michael Keeling
WSC
2007
13 years 9 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
CIKM
2010
Springer
13 years 6 months ago
Automatic metadata extraction from multilingual enterprise content
Enterprises provide professionally authored content about their products/services in different languages for use in web sites and customer care. For customer care, personalization...
Melike Sah, Vincent Wade