IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Web users display their preferences implicitly by navigating through a sequence of pages or by providing numeric ratings to some items. Web usage mining techniques are used to ext...
Sponsored search is a multi-billion dollar business that generates most of the revenue for search engines. Predicting the probability that users click on ads is crucial to sponsor...
Defect prediction is an important task in the mining of software repositories, but the quality of predictions varies strongly within and across software projects. In this paper we...
Jayalath Ekanayake, Jonas Tappolet, Harald Gall, A...
Typical tag recommendation systems for photos shared on social networks such as Flickr, use visual content analysis, collaborative filtering or personalization strategies to prod...
Neela Sawant, Ritendra Datta, Jia Li, James Ze Wan...