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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
16 years 3 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
154
Voted
KDD
2005
ACM
218views Data Mining» more  KDD 2005»
16 years 3 months ago
A maximum entropy web recommendation system: combining collaborative and content features
Web users display their preferences implicitly by navigating through a sequence of pages or by providing numeric ratings to some items. Web usage mining techniques are used to ext...
Xin Jin, Yanzan Zhou, Bamshad Mobasher
129
Voted
WSDM
2010
ACM
236views Data Mining» more  WSDM 2010»
16 years 11 hour ago
Personalized Click Prediction in Sponsored Search
Sponsored search is a multi-billion dollar business that generates most of the revenue for search engines. Predicting the probability that users click on ads is crucial to sponsor...
Erick Cantú-Paz, Haibin Cheng
119
Voted
MSR
2009
ACM
15 years 9 months ago
Tracking concept drift of software projects using defect prediction quality
Defect prediction is an important task in the mining of software repositories, but the quality of predictions varies strongly within and across software projects. In this paper we...
Jayalath Ekanayake, Jonas Tappolet, Harald Gall, A...
136
Voted
MIR
2010
ACM
264views Multimedia» more  MIR 2010»
15 years 9 months ago
Quest for relevant tags using local interaction networks and visual content
Typical tag recommendation systems for photos shared on social networks such as Flickr, use visual content analysis, collaborative filtering or personalization strategies to prod...
Neela Sawant, Ritendra Datta, Jia Li, James Ze Wan...
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