We describe a case study of a complex, ongoing, collaborative work process, where the central activity is a series of meetings reviewing a wide range of subtle technical topics. T...
Thomas P. Moran, Leysia Palen, Steve R. Harrison, ...
This paper examines problems persons with deafblindness have when using computers and it analyses how we can approach these problems in the redesign of a communication tool. A qual...
How is interacting with computer programs different from interacting with people? One answer in the literature is that these two types of interactions are similar. The present stu...
This paper reports on the results of studies of task management to support the design of a task list manager. We examined the media used to record and organize to-dos and tracked ...
Victoria Bellotti, Brinda Dalal, Nathaniel Good, P...
How is work created, assigned, and completed on large-scale, crowd-powered systems like Wikipedia? And what design principles might enable these federated online systems to be mor...
Michel Krieger, Emily Margarete Stark, Scott R. Kl...