In the last few years, the call center industry has considerably grown especially the outbound call center area, such as telemarketing. The productivity of the call centers has si...
Paulo J. de Freitas Filho, Geovani Ferreira da Cru...
When executing soft real-time tasks in a shared processor, it is important to properly allocate the computational resources such that the quality of service requirements of each t...
Luca Abeni, Luigi Palopoli, Giuseppe Lipari, Jonat...
Abstract— In this paper we investigate Radio Resource Management strategies for multimedia networks driven by economic aspects such as users’ utility and service pricing. To th...
Leonardo Badia, Cristiano Saturni, Lorenzo Brunett...
Miss rate curves (MRCs) are useful in a number of contexts. In our research, online L2 cache MRCs enable us to dynamically identify optimal cache sizes when cache-partitioning a s...
David K. Tam, Reza Azimi, Livio Soares, Michael St...
Multi-Agent Systems (MAS) have become increasingly mature, but this maturity does not make the traditional Object Oriented (OO) approaches obsolete. On the contrary, building MAS i...