— In this paper we describe a knowledge-based approach that enables the subjective evaluation of portal and e-service quality by users in an adaptive manner. The model for adapti...
In this paper, we present some results of an ongoing research involving the design and implementation, in an eGovernment scenario, of a multi-version repository of norm texts suppo...
E-government in South Africa has a particularly important historical and social context due to the legacy of apartheid. As a result, a ten year egovernment implementation horizon h...
Harmonizing decentralized development of ICT solutions with centralized strategies, e.g., meant to favor reuse and optimization of resources, is a complex technical and organizatio...
Pavel Shvaiko, Adolfo Villafiorita, Alessandro Zor...