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HICSS
2007
IEEE
95views Biometrics» more  HICSS 2007»
14 years 3 months ago
Redefining and Measuring Virtual Work in Teams: An Application of Social Network Analysis
For several decades organizational researchers have explored the practice of using electronic technology to communicate when team members work physically apart from each other. Ye...
Priscilla Arling
CIKM
2009
Springer
14 years 3 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
WWW
2010
ACM
14 years 4 months ago
Measurement-calibrated graph models for social network experiments
Access to realistic, complex graph datasets is critical to research on social networking systems and applications. Simulations on graph data provide critical evaluation of new sys...
Alessandra Sala, Lili Cao, Christo Wilson, Robert ...
CHI
2010
ACM
14 years 3 months ago
Friends only: examining a privacy-enhancing behavior in facebook
Privacy practices in social network sites often appear paradoxical, as content-sharing behavior stands in conflict with the need to reduce disclosure-related harms. In this study ...
Fred Stutzman, Jacob Kramer-Duffield
RECSYS
2009
ACM
14 years 3 months ago
FeedbackTrust: using feedback effects in trust-based recommendation systems
With the advent of online social networks, the trust-based approach to recommendation has emerged which exploits the trust network among users and makes recommendations based on t...
Samaneh Moghaddam, Mohsen Jamali, Martin Ester, Ja...