XML retrieval is a departure from standard document retrieval in which each individual XML element, ranging from italicized words or phrases to full blown articles, is a potential...
In the next few years the landscape of the information and communications technology (ICT) industry will be subject to many changes. New and advanced ICT services will be brought ...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
We initiate the study of the smoothed complexity of the Closest String problem by proposing a semi-random model of Hamming distance. We restrict interest to the optimization versio...
Social Tagging is the process by which many users add metadata in the form of keywords, to annotate and categorize items (songs, pictures, web links, products etc.). Social tagging...