Few web developers have been explicitly trained to create accessible web pages, and are unlikely to recognize subtle accessibility and usability concerns that disabled people face...
Jeffrey P. Bigham, Jeremy T. Brudvik, Bernie Zhang
Providing users with help and other documentation is essential for any software targeted at end users. Authoring help and documentation in a platform-independent way is hard, beca...
We report on the design and evaluation of a visualization tool for Information Retrieval (IR) systems that aims to help the end user in the following respects:
In this paper we present the Thistle multi-agent system Help Desk application for helping an end user solve network interoperability problems on their own.1
Joseph A. Giampapa, Katia Sycara-Cyranski, Austin ...
Although there has been recent research into ways to design environments that enable end users to create their own programs, little attention has been given to helping these end u...
Margaret M. Burnett, Andrei Sheretov, Bing Ren, Gr...