Online services such as web search, news portals, and ecommerce applications face the challenge of providing highquality experiences to a large, heterogeneous user base. Recent ef...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Antivirus software is one of the most widely used tools for detecting and stopping malicious and unwanted files. However, the long term effectiveness of traditional hostbased anti...
Abstract. Ontology reasoning is an indispensable step to fully exploit the implicit semantics of Semantic Web data. The inherent distribution characteristic of the Semantic Web and...
An agent-based tool for micro-level simulation of transport chains (TAPAS) is described. It is more powerful than traditional approaches as it is able to capture the interactions ...
Paul Davidsson, Johan Holmgren, Jan A. Persson, Li...