Cognitive task analysis (CTA) approaches are currently needed in many domains to provide explicit guidance on redesigning existing systems. This study used goal-directed task analy...
David B. Kaber, Noa Segall, Rebecca S. Green, K. E...
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
The Multidimensional Assignment Problem (MAP) is an NP-hard combinatorial optimization problem occurring in many applications, such as data association, target tracking, and resou...
Don A. Grundel, Pavlo A. Krokhmal, Carlos A. S. Ol...
Partially observable Markov decision processes (POMDPs) provide an elegant mathematical framework for modeling complex decision and planning problems in stochastic domains in whic...
In this paper, we describe how user-adapted explanations about drug prescriptions can be generated from already existing data sources. We start by illustrating the two-step approa...
Fiorella de Rosis, Floriana Grasso, Dianne C. Berr...