Creating value and continuously generating a positive Total Customer Experience (TCE) for customers is important for E-Commerce environments in order to attract and retain custome...
Shailey Minocha, Lisa Dawson, Ann Blandford, Dave ...
This text analyses the papers accepted for the workshop "Reuse of designs: an interdisciplinary cognitive approach" (Visser, 1993). Several dimensions and questions consi...
Many claims have been made about the consequences of not documenting design rationale. The general perception is that designers and architects usually do not fully understand the ...
Antony Tang, Muhammad Ali Babar, Ian Gorton, Jun H...
Social networks on the web are growing dramatically in size and number. The huge popularity of sites like MySpace, Facebook, and others has drawn in hundreds of millions of users,...
This paper investigated how people navigate through early Wireless Application Protocol (WAP) sites using their common-sense knowledge of social structures. The study is based on ...