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IADIS
2003
13 years 10 months ago
The Customer's Perspective Sociological Accounts of E-Commerce Encounters
Creating value and continuously generating a positive Total Customer Experience (TCE) for customers is important for E-Commerce environments in order to attract and retain custome...
Shailey Minocha, Lisa Dawson, Ann Blandford, Dave ...
CORR
2006
Springer
67views Education» more  CORR 2006»
13 years 9 months ago
Reuse of designs: Desperately seeking an interdisciplinary cognitive approach
This text analyses the papers accepted for the workshop "Reuse of designs: an interdisciplinary cognitive approach" (Visser, 1993). Several dimensions and questions consi...
Willemien Visser, Brigitte Trousse
JSS
2006
59views more  JSS 2006»
13 years 9 months ago
A survey of architecture design rationale
Many claims have been made about the consequences of not documenting design rationale. The general perception is that designers and architects usually do not fully understand the ...
Antony Tang, Muhammad Ali Babar, Ian Gorton, Jun H...
FIRSTMONDAY
2007
109views more  FIRSTMONDAY 2007»
13 years 9 months ago
The dynamics of Web-based social networks: Membership, relationships, and change
Social networks on the web are growing dramatically in size and number. The huge popularity of sites like MySpace, Facebook, and others has drawn in hundreds of millions of users,...
Jennifer Golbeck
PSYCHNOLOGY
2007
75views more  PSYCHNOLOGY 2007»
13 years 8 months ago
Is It Fun to Go to Sydney? Common-Sense Knowledge of Social Structures and WAP
This paper investigated how people navigate through early Wireless Application Protocol (WAP) sites using their common-sense knowledge of social structures. The study is based on ...
Ilpo Koskinen