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PDC
2004
ACM
14 years 29 days ago
2004
ACM
How can the documentation of concepts for complex sociotechnical systems, such as the adoption of groupware, be incorporated into practices of PD? Documents are important in suppo...
HCI
2009
13 years 5 months ago
2009
Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
CHI
2007
ACM
14 years 8 months ago
2007
ACM
We studied files stored by members of a work organization for patterns of social commonality. Discovering identical or similar documents, applications, developer libraries, or oth...
AGILEDC
2003
IEEE
14 years 26 days ago
2003
IEEE
: Before any of the current “agile” development methods, Earned Value Management provided information for planning and controlling complex projects by measuring how much “val...
CHI
1998
ACM
13 years 11 months ago
1998
ACM
In this paper we describe a diary study of how people read in the course of their daily working lives. Fifteen people from a wide variety of professions were asked to log their da...