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IOR
2008
113views more  IOR 2008»
15 years 2 months ago
Service Competition with General Queueing Facilities
In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with the price they charge for their service. A fi...
Gad Allon, Awi Federgruen
MANSCI
2008
116views more  MANSCI 2008»
15 years 2 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou
ENVSOFT
2007
108views more  ENVSOFT 2007»
15 years 2 months ago
Modeling biocomplexity - actors, landscapes and alternative futures
: Increasingly, models (and modelers) are being asked to address the interactions between human influences, ecological processes, and landscape dynamics that impact many diverse as...
John P. Bolte, David W. Hulse, Stanley V. Gregory,...
OSN
2008
97views more  OSN 2008»
15 years 2 months ago
Managing Layer 1 VPN services
Control Plane architectures enhance transport networks with distributed signaling and routing mechanisms which allow dynamic connection control. As a result, layer 1 switching net...
Neumar Malheiros, Edmundo Roberto Mauro Madeira, F...
NETWORK
2006
186views more  NETWORK 2006»
15 years 2 months ago
Multiuser cross-layer resource allocation for video transmission over wireless networks
With the advancement of video-compression technology and the wide deployment of wireless networks, there is an increasing demand for wireless video communication services, and man...
Guan-Ming Su, Zhu Han, Min Wu, K. J. Ray Liu
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