In this paper, we demonstrate how ethnographic fieldwork studies can be used to inform the design of third generation mobile phones. We draw on a field study of teenage mobile pho...
Numerous studies have been conducted on design and architecture of knowledge repositories. This paper addresses the need for looking at practices where knowledge repositories are ...
This case study describes ethnographic interviews with vehicle buyers to learn how they make purchase decisions. The research was conducted for J. Walter Thompson (JWT), the digit...
This research project investigated the relationships between IS staff and other organisational actors in four organisations. Using a network-based approach borrowed from Sociology...
We report on an examination of work practice in a knowledge-based, document-intensive organisation and describe the role of paper in that work. We show how such an examination can...