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» How probes inform and influence the design process
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IJMMS
1998
153views more  IJMMS 1998»
13 years 8 months ago
Brahms: simulating practice for work systems design
A continuing problem in business today is the design of human-computer systems that respect how work actually gets done. The overarching context of work consists of activities, wh...
William J. Clancey, Patricia Sachs, Maarten Sierhu...
WIKIS
2009
ACM
14 years 3 months ago
Herding the cats: the influence of groups in coordinating peer production
Peer production systems rely on users to self-select appropriate tasks and “scratch their personal itch”. However, many such systems require significant maintenance work, whic...
Aniket Kittur, Bryan A. Pendleton, Robert E. Kraut
ECIS
2004
13 years 10 months ago
Web site information design: what small business needs to know
Designing and maintaining websites can be costly for small business, therefore the decision to embark on a Web strategy should not be taken lightly. Critical to the success of a w...
Julie Fisher, John Bentley, Annemieke Craig, Rodne...
CHI
2006
ACM
14 years 9 months ago
Adaptive language behavior in HCI: how expectations and beliefs about a system affect users' word choice
People display adaptive language behaviors in face-to-face conversations, but will computer users do the same during HCI? We report an experiment (N=20) demonstrating that users&#...
Jamie Pearson, Jiang Hu, Holly P. Branigan, Martin...
CHI
2010
ACM
14 years 3 months ago
How to support designers in getting hold of the immaterial material of software
When designing novel GUI controls, interaction designers are challenged by the “immaterial” materiality of the digital domain; they lack tools that effectively support a refle...
Fatih Kursat Ozenc, Miso Kim, John Zimmerman, Step...