Online communities can help people form productive relationships. Unfortunately, this potential is not always fulfilled: many communities fail, and designers don't have a sol...
Pamela J. Ludford, Dan Cosley, Dan Frankowski, Lor...
Online video games can be seen as medium for the formation and maintenance of social relationships. In this paper, we explore what social relationships mean under the context of o...
Yan Xu, Xiang Cao, Abigail Sellen, Ralf Herbrich, ...
Business processes play a central role in the reorganization of a company and the (re)design of the respective information system(s). Typically the processes are described with the...
— Spatial hypertext was developed from studies of how humans deal with information overflow particularly in situations where data needed to be interpreted quickly. Intrusion det...
Taking a process research approach, we have followed a government agency in the railroad industry over a six-year-period as they have engaged in an IT-based innovation project. Pr...