: A client was experiencing trust and information quality problems in his structured Internet communication with potential and existing customers. Customer information entered onli...
An analysis of the social video sharing platform YouTube reveals a high amount of community feedback through comments for published videos as well as through meta ratings for thes...
Stefan Siersdorfer, Sergiu Chelaru, Wolfgang Nejdl...
This paper presents three simple techniques for improving network service using relatively unknown features of many existing networks. The resulting system provides greater reliab...
Active and cooperative learning methods represent a paradigm shift in the delivery of engineering education. These techniques recognize that the passive model of the typical colle...
What is the career path for a performance analyst? A capacity planner? Most technicians paid their dues in the trenches of systems programming or operations. Having done it all, t...