This paper shares our experience with a strategic design project for defining the key user experience scenarios for utilizing location information available on mobile devices. Whi...
A surprisingly high percentage of assistive technology devices (35% or more) are purchased, but not successfully adopted. Through semi-structured interviews with a dozen families,...
Online communities need regular maintenance activities such as moderation and data input, tasks that typically fall to community owners. Communities that allow all members to part...
Dan Cosley, Dan Frankowski, Sara B. Kiesler, Loren...
Cryptographically protected email has a justly deserved reputation of being difficult to use. Based on an analysis of the PEM, PGP and S/MIME standards and a survey of 470 merchan...
Simson L. Garfinkel, David Margrave, Jeffrey I. Sc...
Online communities (OLCs) are gatherings of like -minded people, brought together in cyberspace by shared interests. Creating such communities is not a big challenge; sustaining m...
Nishikant Kapoor, Joseph A. Konstan, Loren G. Terv...