Frontline support and maintenance for desktop hardware and software systems at Princeton University has been uniquely structured, allowing the benefits of centralization and the f...
Maureen A. Novozinsky, Evelyne S. Roach, Leila M. ...
DrScheme provides a graphical user interface for editing and interactively evaluating Scheme programs on all major graphical platforms (Windows 95/nt, MacOs, Unix/X). The environm...
Matthias Felleisen, Robert Bruce Findler, Matthew ...
A program is defined to be noninterferent if its outputs cannot be influenced by inputs at a higher security level than their own. Various researchers have demonstrated how this pr...
Technical support procedures are typically very complex. Users often have trouble following printed instructions describing how to perform these procedures, and these instructions...
Tessa A. Lau, Lawrence D. Bergman, Vittorio Castel...
How-To queries answer fundamental data analysis questions of the form: “How should the input change in order to achieve the desired output”. As a Reverse Data Management probl...