As computerized agents are becoming more and more common, e-commerce becomes a major candidate for incorporation of automated agents. Thus, it is vital to understand how people de...
Previous research has investigated how people either navigate the web as a whole, or find information on websites of which they have little previous knowledge. However, it is now ...
Admittedly this is a presumptuous title that should never be used when reporting on individual research advances. Wisdom is just not a scientific concept. In this case, though, w...
As Facebook has become global, users from different cultural and socio-political contexts have joined the site. We present a case study investigating how both current and historic...
This paper describes a series of user studies on how people use the Web via mobile devices. The data primarily comes from contextual inquiries with 47 participants between 2004 an...