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» Human Errors and System Requirements
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WEBI
2009
Springer
14 years 3 months ago
Building Blocks: Layered Components Approach for Accumulating High-Demand Web Services
Abstract—Customization of systems is costly, but it is necessary to better meet the needs of multi-various tasks and requirements in the fields such as medical care, education, ...
Satoshi Morimoto, Satoshi Sakai, Masaki Gotou, Hee...
IUI
2004
ACM
14 years 2 months ago
Sheepdog: learning procedures for technical support
Technical support procedures are typically very complex. Users often have trouble following printed instructions describing how to perform these procedures, and these instructions...
Tessa A. Lau, Lawrence D. Bergman, Vittorio Castel...
PAM
2004
Springer
14 years 2 months ago
Measurements and Laboratory Simulations of the Upper DNS Hierarchy
Given that the global DNS system, especially at the higher root and top-levels, experiences significant query loads, we seek to answer the following questions: (1) How does the ch...
Duane Wessels, Marina Fomenkov, Nevil Brownlee, Ki...
RE
2001
Springer
14 years 1 months ago
The Single Model Principle
at different levels of abstraction. There are two very different ways of using such languages. One approach is based on the manifestation of a single model, with construction of di...
Richard F. Paige, Jonathan S. Ostroff
USENIX
2007
13 years 11 months ago
Dynamic Spyware Analysis
Spyware is a class of malicious code that is surreptitiously installed on victims’ machines. Once active, it silently monitors the behavior of users, records their web surfing ...
Manuel Egele, Christopher Kruegel, Engin Kirda, He...