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SIGUCCS
2004
ACM
14 years 28 days ago
Online solutions: looking to the future of knowledgeBase management
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
Annie Saunders
SIGSOFT
2010
ACM
13 years 5 months ago
Social media for software engineering
Social media has changed the way that people collaborate and share information. In this paper, we highlight its impact for enabling new ways for software teams to form and work to...
Andrew Begel, Robert DeLine, Thomas Zimmermann
WWW
2011
ACM
13 years 2 months ago
Finding our way on the web: exploring the role of waypoints in search interaction
Information needs are rarely satisfied directly on search engine result pages. Searchers usually need to click through to search results (landing pages) and follow search trails b...
Ryen W. White, Adish Singla
ISSTA
2004
ACM
14 years 28 days ago
An experimental evaluation of continuous testing during development
Continuous testing uses excess cycles on a developer’s workstation to continuously run regression tests in the background, providing rapid feedback about test failures as source...
David Saff, Michael D. Ernst
ATAL
2008
Springer
13 years 9 months ago
An embodied conversational agent as a lifestyle advisor
Persistent Embodied Conversational Agents (ECA) can be used to assist users in their daily activities. We introduce the Health and Fitness Companion (HFC), which is a conversation...
Cameron Smith, Daniel Charlton, Li Zhang, Marc Cav...