741 search results - page 130 / 149 » Human-Centered Systems for Business Services |
OSDI
2004
ACM
14 years 7 months ago
2004
ACM
As dependence on the World Wide Web continues to grow, so does the need for businesses to have quantitative measures of the client perceived response times of their Web services. ...
ECBS
2009
IEEE
14 years 2 months ago
2009
IEEE
Security requirements strongly influence the architectural design of complex IT systems in a similar way as other non-functional requirements. Both security engineering as well a...
WECWIS
2009
IEEE
14 years 2 months ago
2009
IEEE
– Networked enterprises create virtual teams of distributed experts belonging to different enterprises where one user can be part of multiple teams; How to effectively control th...
HICSS
2005
IEEE
14 years 1 months ago
2005
IEEE
A continuous technological innovation in software has brought development in integration technologies that promise the real time enterprise-wide systems integration. Healthcare or...
CIMCA
2005
IEEE
13 years 9 months ago
2005
IEEE
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...