741 search results - page 96 / 149 » Human-Centered Systems for Business Services |
FLAIRS
2003
13 years 9 months ago
2003
Three CBR systems were created to improve customer support at General Electric Appliances. The first tool helped call takers answer customers’ questions by using a case base of ...
ECIS
2003
13 years 9 months ago
2003
The Application Service Provider (ASP) is a pivotal point in the organization of information systems, since it brings up a new paradigm: “make, buy or rent”. An ASP is a compa...
VLDB
2000
ACM
13 years 11 months ago
2000
ACM
E-business is becoming the trademark of the 2000s. Companies are using the Web to communicate with their partners, connect with their back-end systems, and perform e-commerce tran...
BPM
2006
Springer
13 years 11 months ago
2006
Springer
The Business Process Execution Language for Web Services (BPEL) has become a de-facto standard for executable process specifications. The broad industry acceptance of BPEL forces w...
PDP
2003
IEEE
14 years 28 days ago
2003
IEEE
Organizations increasingly coordinate their product and service development processes to deliver their products and services as fast as possible, and to involve employees, custome...