In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
The acceptability and effectiveness of an expert system is critically dependent on its user interface. Natural language could be a well-suited communicative medium; however, curre...
In today’s homes and schools, children are emerging as frequent and experienced users of technology [3, 14]. As this trend continues, it becomes increasingly important to ask if...
This paper focuses on an emerging model for software development in higher education: community source. Community source seeks to blend aspects of both open source and traditional...
This paper presents our experience towards the conception of a virtual reality medical simulator coupled with haptic interaction aimed at training surgeons. This area of research h...