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WSC
2007
13 years 10 months ago
Using simulation to predict market behavior for outbound call centers
In the last few years, the call center industry has considerably grown especially the outbound call center area, such as telemarketing. The productivity of the call centers has si...
Paulo J. de Freitas Filho, Geovani Ferreira da Cru...
BCSHCI
2007
13 years 9 months ago
Introducing the companions project: intelligent, persistent, personalised interfaces to the internet
The Companions project is a 4 year, EU funded Framework Programme 6 project involving a consortium of 16 partners across 8 countries. Its aim is to develop a personalised conversa...
David Benyon, Oli Mival
HCI
2007
13 years 9 months ago
Challenges and Solutions of Multilingual and Translingual Information Service Systems
In this paper, we present a survey of challenges and solutions of multilingual and translingual information service systems. In contrast to the computational linguistics literature...
Hans Uszkoreit, Feiyu Xu, Weiquan Liu
SWAP
2007
13 years 8 months ago
An Approach to Decision Support in Heart Failure
Chronic heart failure is a severe clinical syndrome among the most remarkable for prevalence and morbidity in the developed western countries. The European STREP project HEARTFAID ...
Sara Colantonio, Massimo Martinelli, Davide Moroni...
IIE
2008
120views more  IIE 2008»
13 years 7 months ago
Conducting a Joint Course on Software Engineering Based on Teamwork of Students
For the previous six years, under the auspices of the "Stability Pact of South-Eastern Europe" and DAAD, a joint project for developing a course in "Software Enginee...
Zoran Budimac, Zoran Putnik, Mirjana Ivanovic, Kla...