RADAR is a multiagent system with a mixed-initiative user interface designed to help office workers cope with email overload. RADAR agents observe experts to learn models of their...
Aaron Steinfeld, Andrew Faulring, Asim Smailagic, ...
A typical knowledge worker is involved in multiple tasks and switches frequently between them every work day. These frequent switches become expensive because each task switch req...
Speed to market is critical to companies that are driven by sales in a competitive market. The earlier a potential customer can be approached in the decision making process of a p...
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
Many algorithm visualizations have been created, but little is known about which features are most important to their success. We believe that pedagogically useful visualizations ...
Purvi Saraiya, Clifford A. Shaffer, D. Scott McCri...