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ICSM
1995
IEEE
13 years 11 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
ECOOPW
1999
Springer
13 years 11 months ago
Tool Support for Refactoring Duplicated OO Code
Code duplication is an important problem in application maintenance. Tools exist that support code duplication detection. However, few of them propose a solution for the problem, ...
Matthias Rieger, Stéphane Ducasse, Georges ...
CIKM
2008
Springer
13 years 9 months ago
Scalable community discovery on textual data with relations
Every piece of textual data is generated as a method to convey its authors' opinion regarding specific topics. Authors deliberately organize their writings and create links, ...
Huajing Li, Zaiqing Nie, Wang-Chien Lee, C. Lee Gi...
ATAL
2005
Springer
14 years 27 days ago
An agent-based approach for managing symbiotic simulation of semiconductor assembly and test operation
The rapid changing business environment of high-tech asset intensive enterprises such as semiconductor manufacturing constantly drives production managers to look for better solut...
Malcolm Yoke-Hean Low, Kong Wei Lye, Peter Lenderm...
CCS
2007
ACM
14 years 1 months ago
Stealthy malware detection through vmm-based "out-of-the-box" semantic view reconstruction
An alarming trend in malware attacks is that they are armed with stealthy techniques to detect, evade, and subvert malware detection facilities of the victim. On the defensive sid...
Xuxian Jiang, Xinyuan Wang, Dongyan Xu